State Farm® Insurance Agent Emma Hightower
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
ethan aliste
November 12, 2024
"I have been working with Ana and Emma for years and they have taken great care of me and my family. They've provided nothing but the best service and care. I would recommend them to anyone looking an agent. They are truly the best!"
"Thank you Ethan, it’s been out privilege to of service. "
Julia Wagner
November 12, 2024
"Emma and Ana Aguilar are the best! I am a newer customer and they have been nothing short of attentive and helpful. I feel taken care of and know they have my best interest in mind. Ana is always quick to respond to any emails, questions, etc. and my experience has been extremely positive."
"5 stars! Thank you Julia. We aim to be of service and appreciate your review. "
Jess R
October 31, 2024
"I’ve been a client of Emma’s well over 15 years and have been working with her associate Anna for many of those years. Anna is always a pleasure to talk to. Always up beat and prompt to get back to me. It’s my pleasure to leave this 5 star review cause Emma Hightower's has never failed me."
"Jess, thank you for the 5 stars. Ana is the best I have ever known. She enjoys helping our family of customers. And especially you and your family. Our office is here anytime you need us. "
ocbigfoot
October 31, 2024
"I've been a client of Emma's for 20+ years. Emma and her staff are always helpful and when my father passed she treated my mom like a family member."
"Thank you Jeff. 20 years of knowing you and your lovely family, is why we do what we do."
Meredith MOHLER
October 30, 2024
"Emma Hightower’s Agency is the Very Best Insurance Agency that I’ have ever dealt with!! Besides the Excellent Service they provide, they are All Soo Incredibly Kind & Always willing to go the extra mile for their Customers!! Today I had to make a few changes etc.., and Brenda took care of all of my needs with Kindness & Professionalism!!!! Every Single One of Emma’s Team are All So Personal & Professional Every Single time I call!! Thank-You!!🩷"
"Thank you Meredith. You make it so easy for our office to be of service. Brenda is fantastic, I agree. Thank you again for the opportunity to help. "
Ivette Reynoso
October 10, 2024
"Ana Aguilar always goes above and beyond to ensure customer satisfaction."
"Thank you so much for your kind words about Ana and 5 Stars! We are grateful to have her. I will pass along your feedback and acknowledge her outstanding efforts. "
Irene Sanchez
October 8, 2024
"Ana and Emma are great agents and team . They gave me great quotes made me understand the policies I wasn’t pushed to anything and I got my insurance running in few hours , same day. Thank you ladies at State Farm."
"Thank you so much, and welcome to the family! "
Danny Leaf
October 8, 2024
"Brenda was amazing at helping me change my payment info. They have always been great, been with this company since I was 16 and have helped me with all my insurance needs! Anna & emma are also great, all of them are good people."
"Wow 5 stars, Thank you Danny. What a compliment. Our customers are why we are here. You are certainly an office favorite. Thank you again. "
Nakules Veran
October 8, 2024
"Ana Aguila and her team have been helping with my family's insurance needs for over 10 years. They have been very responsive and helpful and I appreciate their honesty and level of service. Thank you!"
"Thank you Nakules! Ana and the whole team are always ready to help not only with your auto insurance and are so excited to see their dedication and hard work makes a difference. "
Carolina
October 4, 2024
"Very honest and quick call back. Like that they went over price breakdown. Unfortunately we were able to switch with them but will hopefully in the fute."
"Thank you Carolina for the 5 stars. We are here when you are ready because you are considered part of our agency family. Thank you for allowing us to earn your auto insurance business. "
Rosalie Velarde
October 1, 2024
"Emma Hightower and her staff (especially Ana Aguilar) have always been courtesy and very helpful."
"Thank you Rosalie for the review and the generous stars. We think the world of you. Thank you. "
Cristina Vieyra
September 27, 2024
"I have been with statefarm for many years now, Thanks to Emma and Ana for their great sevice. They are both very helpul and patient Most importantly Honest. Thank you!"
"Cristina, thank you for the great review. We love being helpful. "
Lorena Cortez
September 26, 2024
"I have been with State Farm for 20+yrs. Emma, Ana and the rest of the team have always been very helpful and accommodating. Always answering all my silly questions and providing suggestions to maximize my policies to my family needs."
"Thank you Lorena for the 5 stars. No such thing as a silly question. We are always happy to help. Especially, you and your family. "
B Meekins
September 26, 2024
"Emma Hightower & her outstanding staff have ALWAYS taken care of myself & my family! I have trusted in her for all our insurance needs since 2005. There has never been a moment where she was needed and not there to help however necessary. Going over and beyond is a level of standard here, you feel it from the moment you call or go thru. I have never just been a 'customer'. Thank you will never say enough."
"Thank you B for the 5 stars and your incredible words. You are family and it’s our privilege to know you and your family. You are what makes our office do great. "
Shawnee Longmeyer
September 25, 2024
"Emma Hightowers office takes wonderful care of my entire family.! I have been a customer of theirs since i started driving. Brenda and Ana take the best care of me as well.! They are all so straightforward and understanding. They help me with any questions! I have nothing but great things to say about them.! This group genuinely cares.!"
"Thank you Shawnee for the five stars. Ana and Brenda are always happy to help. Especially you and your family. Thank you again. "
Daniela Nava
May 23, 2024
"Brenda and Ana were great in assisting me. Excellent customer service!"
"Daniela,thank you for the 5 Stars. Brenda and Ana are absolutely amazing and the entire office appreciates your feedback. "
Adrian Aguilar
May 23, 2024
"Ana and Emma at the office are like my family. There very honest and go out of your way to help you. They take the time to explain all the details and go over all my questions. I don't hesitate to call them with anything I need."
"Adrian, thank you so much for your kind words. It’s my pleasure to be of help to great families like yours. Thank you for being a great customer."
Enoch
November 3, 2023
"Te brindan atención de primera , .. te proporcionan la mejor información que uno necesita saber.. excelente servicio muy amables el personal , te sientes como en familia ,te ayudan en todo lo que pueden , siempre dándote prioridad , se los recomiendo ….."
"Thank you so much Enoch! You are an office favorite and we appreciate you. "
Layla Kratovic
October 2, 2023
"Received the best service from Macy!! She was so friendly and a great resource!"
"Layla, we appreciate your five star review and your kind words about Macy. Macy and the whole office is here to answer questions and to be of service. I'm a big Macy fan myself. Thank you for taking the time to give Macy a review. "
maida kratovic
October 1, 2023
"Macy was so helpful and kind! Definitely feel like I can reach out to her if I need any additional help. Great service!!"
"Thank you, Maida for taking the time to leave such an amazing review! We are truly honored to be your insurance experts."
Giovana Calva
September 30, 2023
"I love it here ! Brenda is fantastic and always goes above and beyond and is very detail oriented. She’s exceptionally well spoken and always makes sure you’re comfortable and she makes sure you have exactly what you want ."
"Thank you for leaving an amazing 5 star review! Brenda is an outstanding team member here at our office. We are grateful that we have been able to help you. Please do not hesitate to reach out if we can be of more assistance."
Andrew Alvarez
September 29, 2023
"Macy is professional and kind! Very much a great addition into the office! I spoke to her about my auto policy. Thank you for your work, I am excited to continue working with you!"
"I can't tell you how great it is to hear such heartfelt feedback. Our team is dedicated to providing the best customer service while making sure your insurance needs are met. Thank you so much for the OUTSTANDING review!"
savannah tait
September 29, 2023
"Macy was super helpful and kind!!! Had the best experience with her !"
"It is an honor to be able to help you Savannah. Macy is absolutely amazing. Please do not hesitate to reach out anytime. We are here for your insurance needs."
Gage Smith
September 29, 2023
"Macy is super helpful and I appreciate the level of service and care she provides. I’m so grateful!"
"We are greatly honored by your feedback, Gage! Thank you for the very kind words. Outstanding!"
Veronica Rangel
September 27, 2023
"Absolutely love the customer service. I receive anytime I need to call. Macy always goes above and beyond and is very detail oriented. She’s exceptionally well spoken and follows it to make sure you have exactly what you mean."
"Thank you for the stars Veronica! Macy is fantastic and loves being of assistance "