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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sue Barker

June 30, 2025

5  out of  5
rating by Sue Barker
"This agency is very responsive and rapidly handle our needs. We gladly recommend Emma Hightower as your agent."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Cheryl Hightower

June 30, 2025

5  out of  5
rating by Cheryl Hightower
"Emma Hightower and her team truly know their profession and have the highest standards when meeting the needs of their clients. Emma reviews my insurance coverage and provides me with the information in away I can understand it. Her team especially Ana, are professional , kind, and truly make you feel at ease. I find comfort and peace of mind in the insurance coverage I have because of Emma and her team and value them greatly. This State Farm team is a 10!! Cheryl Gillotte"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Brenda Guerrero

June 29, 2025

5  out of  5
rating by Brenda Guerrero
"Great service! No other office like this one!!"
We responded:
"Thank you Brenda! Always here to help. "
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Julie Kirschner

June 27, 2025

5  out of  5
rating by Julie Kirschner
"Emma Hightower has been my Insurance agent for over 25 years. I trust her with all my needs. She treats me like family ! Love Emma and her team . Julie Kirschner"
We responded:
"Thank you so much Julie. It is our pleasure to help our wonderful family of customers. Our whole office thinks you are 5 stars Also. "
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Stephy Wang

June 26, 2025

5  out of  5
rating by Stephy Wang
"Emma Hightower and her team were very helpful and understanding throughout the entire process. She took time to explain my options clearly and never rushed me into any decisions. Her knowledge and genuine care for clients really shows. Highly recommend for reliable insurance services!"
We responded:
"Thank you Stephy for the kind words and stars. "
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Janice Dobyns

June 19, 2025

5  out of  5
rating by Janice Dobyns
"Love Emma, Ana and the team! They are so friendly and empathetic to this crazy market and will do whatever they possibly can to help me tailor the cost of my policy to my financial situation. Please consider them if you're in the market for a new carrier."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Michael Richardson

May 30, 2025

5  out of  5
rating by Michael Richardson
"The one word that comes to mind is superb service. My wife was recently in an accident and Brenda and Ana stepped up and did what they do best and literally got the claim moving within minutes of the incident. In this crazy world we are living in there are still people who i feel genuinely care. Thank you again Brenda, Ana, and Emma."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Christian H

May 24, 2025

5  out of  5
rating by Christian H
"Glad and happy knowing I’m consistently getting great service from this office. Ana is always willing to help, everyone goes above and beyond."
We responded:
"Christian, what a great review. 5 stars wow!!! Always here to help with your insurance needs. "
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Ashley

May 23, 2025

5  out of  5
rating by Ashley
"The customer service and agents are AMAZING!! They always do their best to help you out in any way they can and honestly do care about their customers! I’m so glad to be a part of the State Farm family!"
We responded:
"Our office team is the best and we are so grateful for the 5 Stars. Thank you for being such a great part our agency family. "
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Ellen Bracamonte

May 16, 2025

5  out of  5
rating by Ellen Bracamonte
"Always an enjoyable experience in working with Emma Hightower's State Farm office! Today I had the pleasure of working with Ana Aguilar who is so responsive and genuinely concerned for the client! Thank you Ana for all of your assistance!"
We responded:
"Ellen, thank you so much. We appreciate your review and the stars. Ana is fantastic, I agree. She and the entire office is here to help. "
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Jessica Castillo

May 14, 2025

5  out of  5
rating by Jessica Castillo
"I'm so grateful for Ana. She made our switch a seamless transition and we couldn't be happier with our final decision. She made it simple, answered all our questions and was a pleasure to work with."
We responded:
"Jessica, thank you for the review and welcome. Ana will love seeing this. She is here to help. "
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Soheila Kian

May 11, 2025

5  out of  5
rating by Soheila Kian
"Emma Hightower State Farm office is wonderful! All employees are helpful, friendly and knowledgeable. They have always taken care of my insurance needs promptly."
We responded:
"Soheila, thank you for the stars. It is our pleasure to be helpful. "
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Ak Subramanian

April 29, 2025

5  out of  5
rating by Ak Subramanian
"Been with them for years renewal is very easy"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Tommy Iglesias

April 25, 2025

5  out of  5
rating by Tommy Iglesias
"Great friendly service at great prices. The whole team makes you feel welcome the minute you walk through the door."
We responded:
"Tommy, it’s such a compliment… 5 Stars. Thank you. "
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Leticia Tamayo

April 19, 2025

5  out of  5
rating by Leticia Tamayo
"Anna , I just want to say, Thank you for always answering my questions & going above and beyond. I’ve been a customer for over 20 years. Emma and her staff are amazing, especially Anna she goes above and beyond to help you. You get treated like family!!"
We responded:
"Letty, thank you so much for the kind words. Ana is fantastic and loves being helpful to you and your family. "
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David Moreira

April 19, 2025

5  out of  5
rating by David Moreira
"Ana and Emma are always there to help, always ready with a quick reply with all the information and documents I need, I've been with their Team for over 20 years Thank very much Ana and Emma!, The State Farm Dream Team !!"
We responded:
"5stars! Thank you, David. What a compliment. We are here to help you and your family always. "
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Joy Pickett

April 18, 2025

5  out of  5
rating by Joy Pickett
"A pleasure to deal with! On the rare occasions, I’ve had an accident, they were quick and efficient. Very friendly and organized. I highly recommend Emma and her staff."
We responded:
"Thank you Joy. It’s always a pleasure to help great clients like you. Thank you for the great feedback. "
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Ysenia Ramirez

April 11, 2025

5  out of  5
rating by Ysenia Ramirez
"I am truly blessed to have Ana and Emma as my insurance agents for more than 15 years. they always made me feel like family and i believe we are, they always make sure that I get the service that i deserve always going above and beyond to make sure all my questions are answered. Thank you Ana for always being there even when I feel i am bugging. Your whole office staff is absolutely amazing people."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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gabriel davila

March 31, 2025

5  out of  5
rating by gabriel davila
"Emma Hightower and Ana Ramirez have provided me with the best services and information that I’ve needed during any auto accident and any problems with my home due to earthquakes or high winds and even flood damage I can say that when you really need help it’s times like these… and I’m sure I’m not the only one who feels this way I’m blessed that that these two ladies have been by my side when it matters.."
We responded:
"Gabriel, thank you so much for the 5 stars. It is always our pleasure to help our customers and especially you and your family. "
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Guillermo Castellanos

March 27, 2025

5  out of  5
rating by Guillermo Castellanos
"I would like to say that I have been extremely satisfied with Emma Hightower! Statefarm! Ana is very helpful and always has provided Excellent service!!!! Over the years I have been with statefarm Emma and Ana has always helped me immensely with my needs and has always answered my questions and my concerns! And I definitely have to say they are always happy to help and they help you with a great attitude! Super positive!"
We responded:
"Thank you Guillermo. 5 stars! We love being of help "
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Diana Gonzalez

March 27, 2025

5  out of  5
rating by Diana Gonzalez
"Best office in town 👌"
We responded:
"Thank you for the great compliment. We are here to help. "
Profile photo of Sasan Armand

Sasan Armand

March 22, 2025

5  out of  5
rating by Sasan Armand
"Emma Hightower and Ana Aguilar are the best insurance agents that I have ever had. I consider them like close friends. They’re incredible and outstanding team! I highly recommend them. Emma Hightower and Ana Aguilar are the best in developing exactly what you need for home, car and umbrella insurance. They always find a solution and get back to you within a few hours. They’re truly incredible!"
We responded:
"Thank Sasan, you and your family are a joy to work with. I appreciate the stars. "
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Tariq Abdallah

March 22, 2025

5  out of  5
rating by Tariq Abdallah
"The best"
We responded:
"Thank you Tariq. We are always here to help. "
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Mark Anthony Yraola

March 22, 2025

5  out of  5
rating by Mark Anthony Yraola
"Emma, Ana and her team at State Farm have been our insurance provider for our homes, businesses, life insurance and vehicles for close to 20 years now. They are the most professional and caring team I’ve dealt with. They treat you like family and answer all of your insurance needs. I recommend them to anyone and everyone!"
We responded:
"5 Stars, wow. Thank you so much. "
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Gabino Aispuro

March 22, 2025

5  out of  5
rating by Gabino Aispuro
"I’ve been with Emma Hightower with Statefarm for the past 16 years, and she has helped me immensely with my car policies and my house insurance. It’s been a pleasure working with her."
We responded:
"Gabino, thank you so much. "