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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Gabriel Norris

September 23, 2023

5  out of  5 rating by Gabriel Norris
"I spoke with Macy Drake today about my auto policy. She was very friendly and helpful. She was able to play around with my rates to help me get something affordable that fit my needs."

Spencer Wernett

September 23, 2023

5  out of  5 rating by Spencer Wernett
"The agents have always been very helpful."

Robert Willis

August 2, 2023

5  out of  5 rating by Robert Willis
"Brenda and Emma are awesome. Always available to help and answer my millions of questions. They have been a great partner."

Debi Laird

July 18, 2023

5  out of  5 rating by Debi Laird
"They were happy to remind me the date my payment was due,then extended that date with out canceling my insurance.All with a smile. Brenda gave me an education on my insurance plan. Emma even helped me the whole place is pleasant & wants to work for maintaining your business. I was happy I chose State farm to work with for my mother's homeowners insurance."


May 19, 2023

5  out of  5 rating by GamingodYT
"She’s a great mother"

Tita. N Aigamaua

May 18, 2023

5  out of  5 rating by Tita. N Aigamaua
"The Staff at Emma Hightower office really are like Family. Just to mention a few Emma, Anna and Brenda are the greatest. Whatever I need they will get done. If they can’t , which is rare, they’ll give a push in the right direct. I will never leave them no matter where I go. They truly know the definition of Customer Service. They give you 120 percent. You’ll be glad to join the family."

Cesar Rivera

May 18, 2023

5  out of  5 rating by Cesar Rivera
"Very helpful like always"

Norma Silva

May 10, 2023

5  out of  5 rating by Norma Silva
"Emma and her team have been a part of my extended family for a very long time, 10+years. It’s always a pleasure to speak to any of the highly trained and professional individuals, that make up Emma’s team. Their customer service is great! And they are always very knowledgeable with any questions I might have. Besides auto insurance, Emma also provides services for renters, and life insurance, which I have for quiet sometime. Thank you Emma and team for always keeping my family and I safe and secured."

Yvette Ramsey

May 2, 2023

5  out of  5 rating by Yvette Ramsey
"Brenda Llanos is doing a fabulous job assisting me with my claims Thank you"


March 3, 2023

5  out of  5 rating by WL
"Emma Hightower’s office has been servicing my family for years, and what I noticed is Emma and her staff is always professional and kind. Most of all they follow through on any request or concerns I may have regarding my coverage. It has been a pleasure to have State Farm Agent Emma Hightower and Staff to assist me and my family throughout the years. Awesome Teamwork! Sincerely, Wonder"

Viviana Cortez

March 2, 2023

5  out of  5 rating by Viviana Cortez
"I was looking for life insurance and Brenda Llanos explained to me about the options they have and the one that best suited me was the one called return of premium, which at the end of the term they return my money and it will help me through my daughter's college! ! Thank you Brenda and all the state farm staff!!"


February 28, 2023

5  out of  5 rating by L WH
"Friendly, efficient, professional! Loooong time client!"

Adrian Aguilar

February 28, 2023

5  out of  5 rating by Adrian Aguilar
"Emma has been my agent for many years. Ana and the ladies at the office are like my family. There very honest and go out of your way to help you. They take there time to explain all the details and go over all my questions."

gregorio echiverri

February 27, 2023

5  out of  5 rating by gregorio echiverri
"Have been a customer for more than 15 years. I love the personal touch and relationship. They have been recepitve to all my questions when the arise"

Nishan Joshi

February 27, 2023

5  out of  5 rating by Nishan Joshi
"Emma and her staff have always made me feel like I am their only client. Quick responses, solutions and always there for us. We have had her team on our car insurance and now homeowners as well. Highly recommend!"

Hugo Villalpando

February 25, 2023

5  out of  5 rating by Hugo Villalpando
"Emma and all her office staff are very friendly and always willing to help resolve any issues and answer any questions I have regarding my policy. Definitely recommend Emma Hightower's office!!"

Candy Rodriguez

February 25, 2023

5  out of  5 rating by Candy Rodriguez
"Love the staff!! Always very professional, knowledgeable and friendly! I have been with Emma Hightower’s team over 20yrs. I appreciate them always keeping up with what i need. Brenda has been my contact person recently and she is always ready to answer my questions. Highly recommend ⭐️⭐️⭐️⭐️⭐️"

edwin caoili

February 25, 2023

5  out of  5 rating by edwin caoili
"Emma and her team (Ana) are very helpful and able to provide me my needs that I’m looking in a coverage for insurance (auto and home). Your in good hands with this crew. Thank you once again!"

Anita Ceballos

February 25, 2023

5  out of  5 rating by Anita Ceballos
"Brenda is the best agent we have ever been represented by. She went into every detail of coverage and recommended the best options for us even though it was not the costliest."

Seth Waggener

February 25, 2023

5  out of  5 rating by Seth Waggener
"Wonderful to work with. Quick and efficient. Great communication and assistance anytime!"

Yoman thesoulman

February 24, 2023

5  out of  5 rating by Yoman thesoulman
"Emma Hightower And Ana Aguilar are the best. They are great at what they do. Thanks"

Nicole Avalos

February 24, 2023

5  out of  5 rating by Nicole Avalos
"Everyone in the office us helpful and knowledgeable. I needed a quote and Ana Aguilar was very helpful. She gave me a quote along with information I didn’t know about my policy."

Ashley Borjas

February 24, 2023

5  out of  5 rating by Ashley Borjas
"Have been going here for years. Brenda & Ana are amazing! Very friendly and attentive"

Sondra Akers

February 24, 2023

5  out of  5 rating by Sondra Akers
"Emma Hightower and her staff are #1 in my book! Everyone treats me with courtesy, respect, promptness, consideration to my family's needs and I always feel like they are relating to me like family!!!"

B Bustamante

February 24, 2023

5  out of  5 rating by B Bustamante
"Emma's office always provides the best customer service. They are very responsive, fast to listen, help and provide all options!"